política de privaciade

PRIVACY POLICY

The website [www.livewood.pt] respects your privacy. The present Privacy Policy describes who we are, which data we collect, for what purposes we collect and use your personal data, who processes these data, with whom we share them, how long we keep them and how to contact us to fulfill your lawful rights under Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016 (“GDPR”) and of Portuguese national law No. 58/2019, of 8 August (“Law”).

Who are we?

Your personal data are being processed by the company DELTA PLANNING - CONSTRUÇÃO E MOBILIÁRIO DE INTERIORES, LDA., with fiscal number 510983332 and headquarters at Rua do Jogo, n.º 12, Candeeiros, 2475-025 Benedita, Portugal, as the sole and rightful owner of the website [www.livewood.pt].

Which data we collect?

We will only collect personal data necessary to comply with legal purposes. No unnecessary or superfluous data are collected.

We collect, retain, and may process the following general personal data - name, phone contact, email address, home, or company address - of website users, clients, suppliers and partners.

Em relação aos utilizadores do site, poderemos recolher informação relativa ao tipo de browser e do computador utilizado, bem como informação técnica relativa ao modo como o utilizador se conecta ao site, nomeadamente, o sistema operativo e a forma de acesso à internet.

Regarding suppliers, supplier employees, partners, and partner employees, we may also collect the fiscal number, NIB/IBAN, the professional role in the legal entity, email address and phone contact.

We may also collect information regarding the type of browser and computer used, technical information regarding the way it connects to the website, namely, the operating system and how to access the internet. Please note that some of the identification and financial data listed above are a necessary requirement for us to celebrate contracts (with suppliers, partners and clients) or to comply with the legal obligations to which we are bound (e.g. tax obligations), so the non-communication of such data will imply the impossibility of concluding or executing such contracts.

How do we collect your data?

Directly provided from the user/client through the website, in a contact form, by phone contact or by email sent to us directly from the user to the “Personal Data Controller” and by social media.

For what purposes we process your data?

Reply to information requests from potential clients or clients;
Manage the pre-contractual and contractual relationship with potential clients and with clients: to conclude, execute and comply with contracts;
Compliance with legal obligations, particular before the public authorities;
Billing procedures;
Managing the relationship with suppliers and partners.
Responding to complaints;
Managing the contents of our website and social networks. website and social media;
Sending of newsletters – only if duly consented by the data holder prior to sending such information.
Para análise estatística e avaliação de satisfação/qualidade.

In situations not above described – such as marketing and newsletters we will always ask for your prior consent to process your personal data.

Quais as bases legais para o tratamento?

As bases legais para o tratamento dos seus dados pessoais são:

a) Execução do contrato entre as partes, ou execução de diligências pré-contratuais a pedido do titular dos dados;

b) Cumprimento de obrigações jurídicas;

c) Interesses legítimos prosseguidos pelo Responsável;

d) O Consentimento do titular, quando nenhuma das bases legais acima indicadas seja aplicável.

For how long will we store your information?

We will store your data for the necessary period to achieve the specific purpose for which they were collected and intended to, or for the period required by law. This storage will comply with the guarantees of confidentiality foreseen in GDPR and the Law.

We will store your data for a 20 year period counting from the date of the termination of the contract.

After this period your data will be destroyed or anonymized irreversibly.

With whom we share your information:

We may share your data with our provider of computer services (website hosting, content management and software management services), as well as an accounting or consulting entity.

We may share your data with our provider of computer services (website hosting, content management and software management services), as well as an accounting or consulting entity. website e gestão de conteúdos), serviços de gestão de software, serviços de comunicação, serviços de consultoria e serviços externos de contabilidade.

Personal data processed through the site will also be used for analytic purposes as well as quality evaluation.

Such third parties will handle the data solely and exclusively on our behalf, following our documented instructions, and only will be hired third parties who provide sufficient guarantees that appropriate technical and organizational measures will be implemented in such a way that the processing will meet the requirements of the GDPR and the Law and in such a way that the rights of the data subject will be protected.

This website does not send information related to its users/clients to a country outside of the European Union Territory. However, in such case, we will ensure you the compliance with all necessary safety rules, as well as that these transferences occur according to contractual standard clauses approved by the European Commission. In case the country where the data may be transferred to, does have a legislation on data protection equivalent to the European Union, DELTA PLANNING - CONSTRUÇÃO E MOBILIÁRIO DE INTERIORES, LDA. will demand/apply the same level of safety used in the EU.

How we protect your information

The website [www.livewood.pt] has implemented the suitable technical and organizational security measures, according to the law and the industry standards to protect the personal data against non authorized access, use and disclosure.

Your rights

According to the GDPR and the Law, the following rights are granted to the user/client, dully identified: (i) Access the information that we have on the user. (ii) Rectification; (iii) Erasure; (iv) limitação do tratamento no que lhe disser respeito; (v) o direito de Oppose to the processing of your personal data; (vi) Portability of your data: the data subject has the right to receive the personal data concerning him or her, which he or she has provided to DELTA PLANNING - CONSTRUÇÃO E MOBILIÁRIO DE INTERIORES, LDA., in a structured, commonly used and machine-readable format and has the right to transmit those data to another controller without hindrance from DELTA PLANNING - CONSTRUÇÃO E MOBILIÁRIO DE INTERIORES, LDA..

You may also (vii) withdraw consent for the processing of your personal data, when such processing is based exclusively on your consent, at any time, without compromising the lawfulness of the processing carried out based on the consent previously given.

O titular dos dados tem ainda o direito de ser notificado caso ocorra uma violação dos seus dados pessoais.

Poderá exercer estes direitos através de e-mail enviado para [nome da pessoa na Livewood encarregada de responder a questões de Politica de Privacidade ].

Poderá ser solicitada a prova da identidade do titular, de modo a assegurar-lhe toda a segurança de que os seus dados pessoais só são partilhados com o próprio titular interlocutor.

O exercício dos seus direitos não implicará o pagamento de qualquer quantia. Porém, caso existam pedidos infundados, repetitivos ou excessivos, poderemos sujeitar os mesmos ao pagamento de uma taxa.

How to obtain further information or file a complaint

In case you wish to contact us to obtain information regarding your rights or to file a complaint on how we use your information, you can contact [nome da pessoa na Delta Plannig responsável por este tema], on the above-mentioned contacts.

Existem decisões automatizadas, incluindo definição de perfis?

Não existe, na presente data, um tratamento para a tomada de decisões automatizadas, incluindo a definição de perfis (“profiling”).

Portugal, September 2022.

Note: please note that the present Privacy Policy will be updated. Therefore, we ask you to read from time to time this this document in order to stay dully informed.